What To Do When An Email Message Is Stuck In Outlook?

You may be using the Outlook program to manage your email messages. Every once in a while an email message can get stuck in the Outlook inbox or outbox and the Outlook program can stop working completely. The procedure to fix either of these issues is the same. You will have to get Outlook to stop trying to automatically send/receive and then you will have to fix the email message. The solutions to both these situations are explained below. You can follow the steps that are discussed below when email in Outlook is stuck.

Stuck In Outbox

Email messages can get stuck in the Outlook program if the email message is too big for the mail server of the hosting company. Occasionally, this can happen for no apparent reason. If the email message is stuck in Outbox of the Outlook program, you can follow the steps explained below.

• Open the Outlook 2003 or 2007 program and click on Tools. You may then select Options and then choose Mail Setup. Locate the Send/Receive button and then click on that. 
• In the new box that pops up, uncheck everything. 
• Close and then restart the Outlook program. Delete what is present in the Outbox of the program. 
• After deleting, go back into Send/Receive and then check 

•  Include this group in send/receive (F9)
•  Schedule an automatic send/receive every _ minutes
•  If anything else was already checked, do not recheck it.

Stuck In Inbox

If the Outlook program is hung due to something stuck in your inbox, you will have to close Outlook and then log into your email account online. Almost all email hosting or web hosting providers offer web access to your mail.

• Close the Outlook program. 
• Log into your email account (webmail). 
• Locate the email message that has the enormous attachment and then move this email message out of the inbox folder to some other folder. You can create a storage folder in the webmail if you do not already have a folder. 
• If you wish to download the attachment, open the email in webmail and you may download it to your PC from there. 
• Restart the Outlook program and see if everything is ok now.

These are the steps to be done when email in Outlook is stuck in the Inbox or Outbox.