Wednesday, May 15, 2013

Instructions For Resetting A Forgotten Windows Live Password


Windows Live Messenger, the latest in Microsoft’s instant messaging service, has now completely replaced its predecessor, Windows Messenger, which was available with Windows XP. In Windows Live Messenger, Windows Live ID is used for login, and this can also be used as a common username to log in to Microsoft’s different messaging applications like Microsoft Hotmail (now Outlook.com), SkyDrive and Messenger services. Hotmail and Messenger services currently operate under the same brand, Windows Live.

Though Microsoft has integrated its different messaging and Microsoft chat services into one, losing your password information can prove to be a big problem, as you’ll no longer be able to access any of those accounts. That is why Microsoft has formulated a quick and standardized means of resetting the password.

Instructions for resetting the Windows Live password

  • Open your web browser and navigate to “account.live.com/password/reset”.
  • You will be taken to the Password Reset page of Windows Live service. You will have the option to enter the login information for Windows Live. Enter your Windows Live ID (this can be either your Hotmail or MSN email address) into the Windows Live field on the password reset page. Type in the characters that you see in the small verification window. This is to verify if you are a real person or not. Proceed by clicking “Next”.
  • Now you need to provide an answer to a security question which you had selected while you set up the account. Click the radio button next to the question and provide the answer. Click “Next”. 
  • Once your authenticity is verified, you will be taken to a new page where you can select a new password for your account.
  • A problem can arise, if you don’t remember the answer for the security question. In such a case, click the Customer Support radio button, which will then take you to the customer support for Windows Live. You can either chat with a Windows Live customer support executive, or send an email to customer support. They will then try to verify your identity by some other means, and help you with resetting the password. 

The above mentioned steps should enable you to reset your old password and help you to re-login once again. If you are not able to follow the given instructions, then feel free to contact Microsoft chat support for assistance.

Friday, May 3, 2013

Steps To Turn Off Automatic Updates In Windows 7


Microsoft Windows 7 operating system updates provide a variety of changes, including error fixes, new features, security enhancements, enhanced virus protection, and improved performance. Microsoft makes these utilities available to their customers through the built in utility tool, Windows Update. The Windows Update tool automatically connects to the update database centre online, and searches for updates. The system will automatically download and install the updates when they become available. Microsoft also allows you to custom set the Windows update option. Windows 7 allows the user to turn ON and OFF the updates as per their wish.

Windows 7 help instructions

·         Use the mouse to click the Start orb placed in the bottom left corner of the Windows home screen, to launch the Start menu. Alternatively, you can launch the Windows Start menu by clicking on the Windows key.
·         From the Start menu, select the label that reads Control Panel from the left half.
·         For ease of selection, change the Control Panel view from Category, to Large or Small. To change the view, click on the selection box next to the label View By. From the dropdown, select either Large or Options. Scroll down the classic Control Panel window and select the icon with the label that reads Windows update. Alternatively, you can launch the Windows Update window by searching for the same, using the search box placed on top of the Control Panel window.
·         Click on the label that reads Turn Automatic Updating On or Off, in the Windows Update window.
·         From the drop down window, select the label that reads Important Updates.
·         From the dropdown window, select one from the available four options listed below:
1.       "Install updates automatically”
2.       “Download updates but let me choose whether to install them"
3.       "Check for updates but let me choose whether to download and install them"
4.       "Never check for updates"
·         Click OK when prompted to confirm the selection.
·         If you have unchecked the label “Allow all users to install updates on this computer”, you will be prompted to enter your username and password.
Follow the Windows 7 help instructions briefed above to turn off automatic updates in Windows 7. For more support, feel free to drop into our Windows 7 support blogs and forums. You may also reach us on our toll free 24/7 helpline number for support.