Instructions For Resetting A Forgotten Windows Live Password

Windows Live Messenger, the latest in Microsoft’s instant messaging service, has now completely replaced its predecessor, Windows Messenger, which was available with Windows XP. In Windows Live Messenger, Windows Live ID is used for login, and this can also be used as a common username to log in to Microsoft’s different messaging applications like Microsoft Hotmail (now Outlook.com), SkyDrive and Messenger services. Hotmail and Messenger services currently operate under the same brand, Windows Live.

Though Microsoft has integrated its different messaging and Microsoft chat services into one, losing your password information can prove to be a big problem, as you’ll no longer be able to access any of those accounts. That is why Microsoft has formulated a quick and standardized means of resetting the password.

Instructions for resetting the Windows Live password

• Open your web browser and navigate to “account.live.com/password/reset”.
• You will be taken to the Password Reset page of Windows Live service. You will have the option to enter the login information for Windows Live. Enter your Windows Live ID (this can be either your Hotmail or MSN email address) into the Windows Live field on the password reset page. Type in the characters that you see in the small verification window. This is to verify if you are a real person or not. Proceed by clicking “Next”.
• Now you need to provide an answer to a security question which you had selected while you set up the account. Click the radio button next to the question and provide the answer. Click “Next”. 
• Once your authenticity is verified, you will be taken to a new page where you can select a new password for your account.
• A problem can arise, if you don’t remember the answer for the security question. In such a case, click the Customer Support radio button, which will then take you to the customer support for Windows Live. You can either chat with a Windows Live customer support executive, or send an email to customer support. They will then try to verify your identity by some other means, and help you with resetting the password. 

The above mentioned steps should enable you to reset your old password and help you to re-login once again. If you are not able to follow the given instructions, then feel free to contact Microsoft chat support for assistance.

How To Disable Outlook Mailbox Cleanup

Microsoft Outlook Mailbox cleanup tool helps you with inbox management. It helps the users keep their inbox size under control by automatically transferring the old messages into the archive folder. By default, when you set up an account in Microsoft Outlook, the mailbox cleanup feature will be turned ON. Follow the simple guidelines mentioned below to deactivate Outlook Mailbox Cleanup.

Microsoft chat Instructions to disable Outlook Mailbox cleanup
                       
• Switch on your Windows powered machine. When prompted, to continue, hit the F2 key on your keyboard.
• Wait for the log-in screen to appear. Enter your password and username when prompted into the respective fields.
• Open Microsoft Outlook on your Windows powered machine. You can launch Microsoft Outlook by clicking on the Microsoft Outlook desktop shortcut icon. You may also load the application by clicking on the label that reads the same from the Start menu pop up.
• Enter your password and username when prompted to log into your email account. Make sure that you enter the correct email address and password.
• Click on the Tools option at the top of the window. From the submenu that appears, select the label that reads Options. This will take you to a new window that displays various email settings.
• From the pop up window, locate the Other tab and then select it.
• Scroll down the Other tab and select the option that reads AutoArchive. The AutoArchive option will allow you to customize your mailbox cleanup settings.
• Now you may uncheck the box next to the label that reads Run AutoArchive.
• Hit the OK button at the bottom to proceed to the next step.
• Hit the option that reads Apply to save the new file settings on your system. This will disable the Automatic mailbox cleanup option and AutoArchive option will no longer run on your Windows machine.
• After you are done with the above procedures, hit the Restart option to re-launch Microsoft Outlook.
• Check whether the new changes have taken effect or not. If yes quit the disabling process, if not repeat the above steps.
Follow the above mentioned Microsoft chat support instructions to disable Outlook Mailbox cleanup. For more assistance on the same, feel free to contact us on our toll free 24X7-helpline number. You may visit our blogs and forums for more help.

Repairing Microsoft Mail

Windows Mail helps you to send and receive email messages, and to these you can attach files and perform many more functions. However, like other email applications, Microsoft Mail encounters occasional problems. If you encounter such problems within Windows Mail, it is possible to get them fixed without contacting a technician for help. You might sometimes find it difficult to send and receive email messages, or to open email attachments. It is also possible to get these problems solved by contacting the Microsoft Chat support team.

Instructions to solve issues related to sending or receiving emails

• Open the web browser that you have on your computer, and get connected to the internet.
• Click on the Start button on your desktop, and click on All Programs.
• Select Windows Mail, and select Tools and then Accounts.
• Select the email account to connect to, and choose Properties.
• Select the Servers tab. Check whether the information provided by the email provider matches with the information in the server. If you find any variations, change the information according to your email provider’s instructions.
• Select OK and click Close.
• Select Send/Receive in Windows Mail.

Instructions to enable secure email connection

• Select Start and select All programs.
• Select Windows Mail, then Tools and then Accounts.
• Under Mail, choose your email account, and click Properties, followed by Advanced.
• From Incoming or Outgoing Mail, choose The server requires a secure connection. Select OK and click Close.
• Select Send/Receive in Windows Mail.

Verification for sending email

• Select Start and select All programs.
• Select Windows Mail and select Tools and select Accounts.
• Select the email account that you find under Mail and open Properties.
• Select the Servers tab. Select the My server requires authentication that you find under Outgoing Mail server. Select OK and select Close.
• Select Send/Receive that you find in Windows Mail.

Permit blocked attachments

• Select Start and click on All programs.
• Select Windows Mail.
• Select Tools under Windows Mail and select Options.
• Now choose the Security tab and uncheck the Do not allow attachments box, and select OK.
• Try to open the attachment. If you can’t, download a program that can open it.
Check out the above instructions to solve the issues related to Windows Mail. You may also contact the Microsoft Chat support team to get it fixed.